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I am opening the "classic" Outlook app on my computer because the one labeled new seems to not actually be a functioning app (no icon, nothing happens when I click on it).



fix Outlook after Windows update issues

Upgrade to Microsoft Outlook sync help from FixTechGuide Edge to take advantage of the latest features, security updates, and technical support. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. The folder may have been deleted or the server where the folder is stored may be unavailable. To access the filtering options faster, add them to your Quick Access Toolbar.

  • We're working to make it possible to edit shared calendars in Outlook 2016 for Windows.
  • If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook.
  • Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service.
  • If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.
  • Many users encounter startup freezes, profile loading loops, and crashes following major Windows patches or Office updates.
  • Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.
  • The loading of unregistered MAPI services has been disabled by default to make Outlook more secure.


Outlook Known issues in October 2020 updates



fix Outlook after Windows update issues

If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. Right-click the folder, and then click Properties to check your permissions for the folder. See FixTechGuide login issue guide the folder owner or your administrator to change your permissions. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs.

Outlook known issues in the January 2019 updates



After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start running. For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available. MAPI does not validate that a provider's DLL rebuild Outlook data file quickly that it is requested to load is registered correctly in MapiSVC.inf or even that it comes from the local machine. This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue.

Troubleshoot Outlook for Windows issues



To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on the field headers. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10.



Outlook Known issues in March 2025 updates



fix Outlook after Windows update issues

My computer (running Windows 11 Pro) forced an update about two weeks ago. Since the update, my Outlook will not return to "new" Outlook, it deleted my email signature, and is incredibly delayed in getting messages. I am opening the "classic" Outlook app on my computer because the one labeled new seems to not actually be a functioning app (no icon, nothing happens when I click on it).

Outlook issues after connecting Outlook to Outlook.com



Third-party add-ins are among the most common culprits for Outlook not opening properly. Safe Mode allows you to start Outlook with all extensions temporarily disabled. The only other change to the Exchange Server was a certificate update for IIS. This is a standard DigiCert wildcard cert that we have replaced every year with no issues.
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