Outlook 2013 2016 2019 IMAP: Mail Is Not Populating

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If an IMAP Inbox isn't displaying new messages as they arrive at the server, but only when the Inbox is selected, there is something wrong with the setup.



mailbox not updating on IMAP

All messages that were trashed in Outlook still appear in All Mail when accessed using webmail, even days later. With that said - the "delayed syncing" issue that I am experiencing is happening on Inbox as well as Junk folders. So my Junk folders do not have that box checked, but the Inbox doesn't have a box to be be checked - their behavior is the same they are both not syncing, until I manually click on them to force the sync. I have half dozen mail accounts a few microsoft a gamil and some other ones and there is no difference they are all acting the same. In this article, I have explained various ways to solve IMAP folders are not syncing.

Why IMAP Folder is Not Properly Syncing?



While these solutions work, there is are chance that it will happen again. To avoid that, you have to take some precautionary steps. Subscribing to a folder makes it appear in the Folder Pane, but one might not always want FixTechGuide Outlook repair tutorial a folder to be synced automatically if it is mainly an archive folder or one that seldom receives new mail. This limits the amount of network traffic and improves performance for syncing important folders. You should look at your Outlook desktop client settings to review the default synchronization schedule and tweak anything you can to get it to poll Google's IMAP servers more frequently. I access the IMAP servers from 3 different machines, and they all see the changes from each other.



Chosen Solution



I work in a small company and for the past 2 weeks we've been having issues with customer support Outlook account. The account is used as IMAP in all customer support clients, every time you set up the mail in anyones computer how to fix Outlook not opening today it just sync 30-50GB ost files... And because of the size, this is making the mail simply stop working after one day of normal use, forcing the users to end outlook process to make the mail sync again properly... But only when you close/open the mail again.



IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)



Microsoft Outlook is terrible in IMAP. Hence most people only use MAPI with it. If you are forced to use IMAP, I would recommend switching to an alternative E-Mail client like Thunderbird Thunderbird — Free Your Inbox.

  • Windows 10 will reach EOS (end of support) on October 14, 2025.
  • It's not until I click on that folder I will then see the 10 and 3 and two second later it will sync and new ones will populate.
  • I am using TB for just three weeks now and I have issues daily when sending mail with no attachments the outgoing mail server will time out.
  • Make a note of the values and delete an overwrite them also check your passwords for both SMTP and IMAP.
  • I checked all 5 of the tabs in this window that expressions is not there.
  • Wonder if the vpn is causing an issue.
  • Perhaps something in TB needs to be tweaked.


My accounts in Mail app stopped to sync post update



The problem is that the some changes are not reflected in the Gmail web app. By reset cached Exchange mode web app, I mean webmail accessed via Firefox or Chrome for (say) Windows 10, not smartphone app. To set up a mail account, we can set the same standard name "mail.mydomain.com" as the incoming and outgoing mail server. My comment about 3rd party email -- is a 3rd email app called Email - Edison Mail (from the App Store) I set up my mail accounts in the app and everything works as it should. I’ve tried repairing the data file, removing and re-adding the account, rebooting, re-installing Outlook/Office, running SFC/DISM, all to no avail.

mailbox not updating on IMAP

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